Responsible Gaming

Gaming Should Be Fun, Not a Financial Strategy

At eq-iq.co.nz, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. Always gamble within your means and remember that the house always has a mathematical edge in every game.

Age Verification

Online gaming in New Zealand is strictly for players aged 18 years and over. If you are under the legal gambling age, please do not participate. All licensed operators are required to verify your age before allowing access to gaming services.

If you're underage and need support, contact your local health or youth services.

Warning Signs of Problem Gambling

Do any of these apply to you? They may indicate a gambling problem:

• Chasing losses by betting more to recover money lost
• Hiding or lying about the amount of time or money spent gambling
• Gambling with money needed for bills, rent, food, or other essentials
• Neglecting family, work, school, or other responsibilities due to gambling
• Feeling anxious or irritable when trying to cut back or stop
• Needing to gamble with larger amounts to feel the same excitement
• Unsuccessful attempts to control or stop gambling
• Borrowing money or using credit to fund gambling
• Gambling to escape stress, anxiety, depression, or other negative feelings
• Relationships suffering because of gambling habits

If you recognize these signs in yourself or someone you know, help is available.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
• Loss Limits: Set a limit on how much you're willing to lose in a session
• Reality Checks: Receive regular notifications showing how long you've been playing and how much you've wagered
• Session Limits: Automatically close your account after a set period of time
• Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period or indefinitely
• Account Cooling Off: Take a break from gambling for a specified time

Use these tools proactively to manage your gaming responsibly.

Support Organizations & Help Resources

If you're struggling with gambling, support is available. The following organizations provide free, confidential help:

New Zealand

• Gambling Helpline (NZ): www.gamblinghelpline.co.nz – Free phone and online support: 0800 654 655
• Problem Gambling Foundation: www.pgf.nz – Resources and counseling services across New Zealand

Australia & Pacific Region

• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support for Australasia

United Kingdom & Europe

• GamCare: www.gamcare.org.uk – Free support, information, and counseling
• GamStop: www.gamstop.co.uk – National self-exclusion scheme for UK online gambling

North America

• National Council on Problem Gambling (USA): www.ncpgambling.org – Resources and referrals: 1-800-522-4700
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and support

International

• Gambling Therapy: www.gamblingtherapy.org – Free, confidential online support available globally

If You Need Help, Reach Out Today

Problem gambling is a real issue that affects many people and their families. There is no shame in seeking help. The organizations listed above are staffed by trained professionals who understand problem gambling and provide confidential, non-judgmental support.

If you or someone you know is struggling with gambling, please contact a support organization immediately. Help is available 24/7.

Remember: Gambling should only be entertainment. If it's causing distress or financial harm, it's time to seek support.