Responsible Gaming

Our Commitment to Safe Gaming

At eq-iq.co.nz, we believe online casino gaming should be entertaining, fun, and within your control. Gambling is a form of entertainment, never a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

You must be 18 years of age or older to use our website and participate in online gaming. This is a legal requirement in New Zealand. We take age verification seriously and reserve the right to request proof of identity from any user.

If you are under 18, please do not access gaming services. If you are aware of a minor accessing online casinos, please report this concern to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Spending more time or money gambling than you intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling from family, friends, or loved ones
• Gambling with money needed for essentials (rent, food, utilities, bills)
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, study, or personal relationships due to gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or emotional distress
• Lying about the extent of your gambling activities

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you're willing to lose
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Time Limits: Set automatic session timeouts
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
• Account Closure: Close your account if you need to stop gambling

We recommend using these tools as part of your responsible gaming strategy. Always set limits before you start playing and stick to them.

Support & Help Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted support organisations:

New Zealand

• Problem Gambling Foundation (Te Hiranga Toiora): Free, confidential support for problem gamblers and their families.
  Phone: 0800 664 262 (free call) | Website: www.pgf.nz | Email: [email protected]
• Gambling Helpline - Samaritans: Confidential support available 24/7
  Phone: 0800 006 1061

Australia

• Gambling Help Online: www.gamblinghelponline.org.au | Phone: 1800 858 858

United Kingdom

• GamCare: Free support and information | www.gamcare.org.uk | Phone: 0808 8020 133
• GamStop: National self-exclusion scheme | www.gamstop.co.uk

Canada

• Responsible Gambling Council: www.responsiblegambling.org

United States

• National Council on Problem Gambling: www.ncpgambling.org | Helpline: 1-800-GAMBLER (1-800-426-2537)

International

• Gamblers Anonymous: International fellowship offering support | www.gamblersanonymous.org

Take Action Today

If you believe you have a gambling problem, please reach out for help now. There is no shame in seeking support. Help is free, confidential, and available to you and your family.

Remember: gambling should only ever be a form of entertainment that you can afford to lose. Your wellbeing is more important than any bet.